Sprout Fiber Internet helps a local boat business go full throttle with fast, seamless connectivity.
Sprout recently visited Kyle Scheer, owner of GAF Marine in Dodge City, to learn more about why he chose Sprout as their internet service provider.
Sprout: How does your business use Sprout?
Kyle: We use it for our phone system and internet, and we keep everything linked to Mercury Marine. The internet access points that were installed make it possible for us to connect to the internet all the way to the back fence in our boatyard. Now we can go anywhere on this property, and we can hook our computer up to it—and the information gets uploaded directly to Mercury. So, we’re not stuck sitting on the phone trying to explain what’s going on to solve the problem.
The internet from Sprout is so much faster than what we’ve been used to. It’s almost instantaneous now. So, it’s really shortened our employees’ work time a lot.
Sprout: What peace of mind does Sprout offer when you’re away?
Kyle: It’s great. I can see what’s going on here instantly from my house. If we want to go on vacation, I can pull it up on my cell phone. There’s no lag. I can see my yard immediately. I can see if a customer needs to get in my gate and I can open it from wherever I happen to be. I can let them in for boat pick up, or drop off, or whatever needs to be done. It’s shortened wait times, and it’s increased our productivity—it’s also increased our customer base. That’s the thing a lot of people don’t really realize is when you offer these conveniences to your customers—it actually increases your customer base!
Sprout: Tell us about your Sprout process.
Kyle: The process with Sprout was fast and easy. We now have one bill, everything’s on it—we get it, we pay it, done! If I need something, I make one phone call, it goes to one department, and it’s handled. The installation was fast and simple. It was one of the most seamless processes that we’ve ever been through. For me, as a business owner, and to my employees, it’s been a tremendous relief.