Phone features

When you can’t answer a call, easily redirect it to your voicemail. Listen to messages at your convenience via phone, email, or your online portal.

To Access Voicemail:

1. From an on-network extension: Dial *98
2. From an off-network extension: Dial your 10-digit phone number and press * when the greeting starts.
3. Enter the passcode and press #

Main Voicemail Menu Options:

[1] To listen voicemail

[3] Record name

[8] To change passcode

[9] To exit the voice portal

[#] To repeat this menu

First-Time Setup or Reset Voicemail Passcode:

1. Dial *98
2. Enter default passcode 8642 and press # (first-time setup only)
3. Follow the “passcode has expired” prompt
4. Re-enter permanent passcode and press #
5. Follow the rest of the prompts to record name and greetings