Online form submissions are monitored during business hours M-F 7:30-4. For Technical Support, please call 256-737-3200, Option 5, Option 3 for immediate assistance.
You've got questions? We've got answers.
Our team of Sprout Service Representatives are here to help and ensure you have the best internet experience possible.
- Questions about your billing
- Take payments and edit autopayment information
- Update contact information
- Upgrade or change services
- Move service to your new location
Submit an Online Request
Call
256-737-3200, Option 5 for Sprout, then:
Option 1: General Assistance – available during regular business hours M-F 7:30-4
Option 2: Business Sales – available during regular business hours M-F 7:30-4
Option 3: Technical Support for Subscribers – available anytime, including nights, weekend, and holidays
Option 4: Automated Account Information and Payments – available anytime
General Assistance: sprout@cullmanec.com
Billing Questions for Subscribers: sproutbilling@cullmanec.com
Technical Support for Subscribers: sprouttechsupport1@cullmanec.com
In Person
- 1749 Eva Road NE, Cullman
- 31132 US Higway 278
Moving?
Answered here.
Common Questions
Answered here.
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